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support@packs.onl ↗Purchase & download help
Send your order reference and a short description of the problem. For a file issue, include the filename, your application and version, and the steps that produced it. Remove private client details from screenshots.
Support covers purchase access and reproducible defects in original files. It does not include custom design, implementation, client-specific writing, or an ongoing update schedule.
One business. Multiple projects.
The Website Handover Kit license permits one purchasing individual or business to adapt the files for its own and client projects. Team members and contractors working for that business may use the files for those projects.
You may remove template branding and share completed, project-specific documents with the relevant client. You may not sell, publish, give away, or redistribute the reusable blank templates, including modified versions. A separate business using the reusable kit needs its own license. The LICENSE.txt in the download contains the complete terms.
Framer template
The included FIELDWORK template can be customized for your own and client websites. Completed customized sites may be transferred to their clients. You may not resell, give away, sublicense, or redistribute the reusable template or remix link, privately or publicly. See TEMPLATE-LICENSE.txt for the template terms. Framer accounts, hosting, domains and payment-provider fees are separate.
No redistribution
Your purchase is licensed to one purchasing person or business. Do not forward the Framer remix link, share the download ZIP, or give away, resell, sublicense, or redistribute the reusable template or blank documents to another person or business. This applies to private sharing as well as public uploads. Another business must purchase its own license.
You may deliver completed, customized websites and project-specific documents to the relevant client as permitted by the included licenses. This permission does not extend to handing out the reusable template or original remix link.
Compatibility
Use a Framer account for the website template and a compatible DOCX/XLSX editor and PDF reader for the supporting files. Check formatting, tables, validation, and formulas after conversion. The kit does not configure websites, transfer accounts, monitor renewals, or certify a launch.
A note on the first edition
Packs was initially developed under the name Onefold. Version 1.0 of the download may carry that name. It is the same Website Handover Kit shown here, with the same nine files and license.
Download your purchase
After checkout, follow the confirmation page or the “Access purchase” link in your order email to download the ZIP from your Polar customer portal. Keep that email for future access. If it is missing, check spam or contact support with your purchase email.